The why to your what – Dental Purpose Statement

Kristin Pelletier with KP Consulting - Helping us with our Dental Purpose Statement

I love the quote by Simon Sinek, “People don’t buy what you do, they buy why you do it.” Have you ever thought about the why to what you do each day? Dr. Medina and Seasons of Smiles Dental has. A dental practice knowing their why is so important. As a patient, you aren’t buying root canals and crowns and cleanings, you’re purchasing the belief behind Dr. Medina’s recommendations. As owner and practice management coach of KP Consulting, I work with Dr. Medina and his team throughout the year, and I recently challenged them to reaffirm the why to their what. If Dr. Medina is your dentist, you should be feeling pretty great about that right now. Why? Because on … Continue reading →

Making someone’s day with a small gesture.

A Small Gesture - Michelle, Nellie and Samantha

Working in the field of dentistry can be challenging. This is largely because coming to the dentist is not always high on people’s list of favorite things to do. And this is completely understandable. Having a gloved, masked, person 15 inches from your body and working in your mouth is intimidating to say the least. Also, if you have had a previous negative experience, it adds to the anxiety of going to the dentist. We often hear comments like “No offense, but I don’t like the dentist” or “I hate coming here.”  While we do understand, and try not to take it personally, there are times when it can be very deflating for us to hear. I recently had a patient who … Continue reading →

What is DDS? Donated Dental Services

The Donated Dental Services (DDS) is an organization that provides free, comprehensive dental treatment to our country’s most vulnerable people with disabilities or who are elderly or medically fragile. These are people who cannot afford necessary treatment and cannot get help in any other way. Program coordinators link volunteer dentists and labs with patients in need. One of our Seasons of Smiles Dental patients, Karen Davis, came to us through DDS. She has been given a beautiful new smile and is delighted to tears, not just her tears but ours as well. Karen gave our office permission to share her pictures and her story because she says that she can see her real self now when she looks in the mirror, and she wants others … Continue reading →

OraVerse – Reverse numbness twice as fast.

Oraverse - Can numbness be reversed?

While at Yankee Dental this year I had half a day to walk through the convention floor.  I systematically started on one end and booth by booth, made my way to the other end.  While walking through I saw the booth by Septodent.  We are fans of their products and I have been hearing about a product that they have called OraVerse. What is Oraverse? Your patient wants and needs to get on with their life without that numb, drooling, distorted face feeling. OraVerse is the only local anesthesia reversal agent that accelerates the return to normal sensation and function for patients who want to avoid the unwanted and unnecessary lingering soft tissue numbness after routine dental procedures How does OraVerse work?  It … Continue reading →

Give Them More Than They Expect

Kristin Pelletier with KP Consulting (small)

This little video clip came across my facebook page a few weeks ago and right away I thought ”that’s it! this is how we work at the dental office and in my Creative Memories business!”‘ Thinking about it some more, I realized that it’s because when I have business dealings with anything from the grocery store to putting tires on my car, the Top of the Line Customer Service is what just totally makes my day and motivates me to come back. So, we too have made an effort to Give them more than they Expect, Give them more than they pay for and Give them more than they have ever gotten from any other Dentist. Kristin Pelletier And if … Continue reading →

Donated Dental Services (DDS)

Dental Plaque given to us from Donated Dental Services.

Dental Lifeline Network * Maine More than Dentistry. Life. Maine Donated Dental Services (DDS) P.O. Box 2282 Augusta, ME 04338-2282 Phone/FAX: 207.620.8276 Dear Dr. Norman Medina: We are so grateful that you volunteer for the Donated Dental Services (DDS) program and hope you have had a rewarding experience. You are among 15,192 dentists and 3,350 laboratories nationally that enabled 7,400 people with disabilities or who are elderly or medically fragile to get over $24 million in essential care. In our state, 208 other dentists and laboratories donated $309,758 in services for 97 patients. The attached annual report provides more details and includes information about several remarkable cases. Despite all the wonderful stories about people whose lives have been changed, … Continue reading →

Dentist With A Heart – Fall Edition

The crew - Meredith Batley, Anastasia Snow, Dr. Medina and Autumn Therrien

Seasons of Smiles Dental participates in Dentists with a Heart – Fall Edition, 2012. “The need for dental services for low-income residents is overwhelming”, said Meredith Batley who is the executive director of the Knox County Health Clinic. But Seasons of Smiles Dental took a big bite out of that need on Friday, October 12, 2012. Dentist with a Heart By the end of the day, Seasons of Smiles Dental had extracted 4 teeth, repaired 2 cavaties, and begun the necessary steps to extract five teeth on a Coumadin patient, by obtaining additional information from the cardiologist. The Knox County Health Clinic has a dental program that provides examinations, cleanings and X-rays by a dental hygienist. There is limited access to … Continue reading →

Penquis – Certificate of Appreciation

We received this in the mail today. It is always appreciated when someone says thank you. A shout out to Penquis. You guys are making a difference!!! The following was taken from their website “About Us”. Incorporated in 1967, Penquis was created as a result of the Economic Opportunity Act of 1964 to bring locally developed solutions to the multifaceted problems faced by the poor. Penquis is a community of people who have joined in a common mission to assist individuals and families in preventing, reducing, or eliminating poverty in their lives and, through partnerships, to engage the community in addressing economic and social needs. Penquis primarily serves low- and moderate-income individuals in Penobscot, Piscataquis, and Knox Counties, though several … Continue reading →

Seasons of Smiles Joins Forces to Spread Smiles on Valentine’s Day

Dentists in Knox County joined forces to bring smiles to local people in time for Valentine’s Day. Several dental offices came together to support the Dentists with a Heart event, building on the success of last year’s free dental day. This year, the free clinics took place on February 3rd and hundreds of people benefited from local dentists giving up their time and expertise. More than 17 dentists and 45 dental assistants and hygienists volunteered their time to provide a range of dental treatments and in total, more than $46,000 worth of dental services were donated during the day. Offices participating in the event witnessed an increase in the number of patients seeking free dental treatment. Dentists say that the … Continue reading →

Seasons of Smiles helps out with “Dentist with a Heart” 2012.

Dentist with a Heart.

Seasons of Smiles participates in the midcoast’s annual Dentist with a Heart.  We were all here, Norman, Leslie, Nellie, and Dara.  Thank you Meredith of the Knox Country Clinic for the cupcakes from Dessert Divas of Rockport, Maine. 2/3/2012 … Continue reading →